Business process governance is a set of guidelines and processes that drive all business processes, management activities and initiatives of the organization in order to manage the latter processes i.e. design, implementation execution and continuous improvement of the organization’s processes. In developing business process governance those in charge ought to know their people and their business, maintain realism, set clear goals and priorities, follow through, reward the doers, and expand capabilities of their employees.
Business process governance is designed with the aim of ensuring that business process management efficiently serves as a tool delivering superior business outcomes. BPG helps in facilitating modern process automation, ensures consistency as well as compliance with regulations and facilitating change management.
Business process governance design is driven through aspects such as;
General trends or “mega trends” such as globalization, mobility, inter-enterprise processes in cases of enterprise network.
Legal requirements like FDA (Food, Drug addictives Regulations)
Enterprise strategies e.g. real-time business, cost reduction
Other corporate factors like enterprise entities.
Implementation and execution is enabled by governance applications like SOX (Sarbanes–Oxley) Audit management systems.
Aspects included in BPG application approach can be given as: close integrations with BPG tools; documentation requirements to proof compliance with BPG processes and guidelines; change management to make BPG part of the overall enterprise culture; and finally other aspects such as requirement to use formal methods and tools. For increased efficiency in implementation of BPG, general compliance management system may be applied and tailor made to specific legal requirements.
The value and success of BPG can be monitored through the use of key performance indicators which can specific or simply the returns from quantifying the Business Process Management (BPM) processes (Kirchmer, M. 2005).
Kirchmer, M. (2005). Business Process Governance: Orchestrating the management of BPM.
Business Process Excellence.