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Consistent application software has to be used, to offer precise information and steer clear of mistakes, like for example: ERP enterprise: which will be used in the internal payroll system and the general ledger Financial software Postal system Software Task (2): Design a suitable database to classify the information of the customer and arrange their information according to some specific criteria (Client database and server database). This will facilitate the handling and make storage more ordered and accessible.

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Task (3): Construct a well-built backup for the database system to avoid data loss. This way customers’ data would be saved in the case of any faultiness of the system. Task (4): Present training sessions for all engineers who are In charge of maintenance on of the software, and repair them In a rapidly In order to save time and to be efficient. Task (5): Offer training sessions for all employees on owe to use the computers and computer systems. They should be able to run the applications without facing any troubles.

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Goal (2): Provide the most suitable applications, which would go with the necessities of the Post Office. Task (1): Supply the company with the most suitable Enterprise Resource Planning (ERP), with the best software and database system for the company (50,000 employees with Microsoft Access) (Back office). Task (2): Present the company with the most suitable Customer Relationship Management system (CRM) with a convenient software and database system for the many.

This way we would have better contact with the clients and we will be capable to serve them in the most proficient way feasible. (Front office) Task (3): Offer the company with the most suitable Supply Chain Management system (SCM), with the best software and database system for the organization. This way we would have an automated system, which would lead to fewer mistakes. Task (4): Supply the company with the applicable Computer Based Information System (CBS) for human resources, and make the departments’ access to shared 1 OFF

Task (5): Design an satisfactory reporting system to spot troubles, and to upgrade the entire system effortlessly. This would track and report the problems for quicker ways out. Task (6): Present the company with the most suitable software and database systems for the financial department (with IBM DB) because clients are growing (more than 20 millions). With this software the Post Office would be able to keep track of all clients in a quick and competent way, without facing any drawbacks or troubles.

Task 7: Offer the company with the most suitable software and database systems for he Postal department (with oracle) because transactions are rising (more than 360 million per day), and with the most suitable software and database systems for the Point of sale containing 18,000 counters with Microsoft Access Task 8: Join all the preceding applications with a data warehouse and business intelligence to smooth the progress of internal connection within the company and make the flow of information quicker to clients.

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