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It is indeed clear to anyone leading an organization that individuals making up the organization have a great contribution to how far the organization is going to progress with regards to its existence in the global market. Certainly, this is a key that identifies individual employees as one of the important factors of ‘blood vessels” of any business organization aside form the company consumers themselves. This is the reason why business organization leaders intent to create several ways by which they are going to be able to instill individual development among their employees.

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There are also numerous ways by which they try to encourage their employees to reach their goals as individual persons and as a part of the organization as well. However, through rigid research and study procedures, business experts found out the emotional intelligence plays an important role in producing fine and highly motivated employees. What is emotional intelligence and how does it affect a person’s ability to work? How far has emotional intelligence proved to be effective with regards to organizational progress in the past years of the business industry?

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These questions and more shall be tackled on the chapter that follows. What is Emotional Intelligence? Emotional Intelligence is known as the ability, the capability of an individual to asses himself towards a certain situation. Hence, through the utilization of the skills provided to an individual by Emotional Intelligence (EI), he is able to understand how he is supposed to react on the situations that he meets in his daily activities. According to the current researches performed by psychologists, it has been noted that emotional intelligence is given high developmental processes from an individual’s birth.

Just in case the enhancement of the said attitude towards the situation has not been addressed in the homes of the young children, Emotional Intelligence could be attained from educational institutions. Educators believe that inculcating such attitude in their students help them produce individuals who are able to handle the life challenges that they have to face as they grow older. The three major characteristics that the students further develop are as follows: • Reduced violence and aggression • Higher passion for achievement • Improved ability of functioning in the workplace

(Source: Internet, http://www. edutopia. org/php/keyword. php? id=020. ). Indeed, through the inculcation of the said studies within the student’s ability of dealing with life, they are further nourished to becoming better individuals in the future as they grow. Hence, as they apply the things they have learned from their educational institutions and integrating it with the Emotional Intelligence which they have developed through the life experiences that they have been able to meet along the journey of their lifetime, they gain better achievements not only for themselves but for the whole society as well.

The Four Major Branches of Emotional Intelligence Psychologists found out, through the years of their study of human behavior, that Emotional Intelligence has four major models that are used as basis of the application of EI in the workplace: • Accurately perceiving emotions in oneself and others The ability of an individual to understand the emotion of a colleague helps him further enhance the camaraderie and relationship that he has towards the people in his workplace thus creating a more workable environment not only for himself but for the others as well.

• Use of emotions to facilitate thinking It is very important for an employee to show empathy towards his colleagues to be able to develop fine relationship with them. A person who has EI has the capability of using this emotional skill to set a pattern by which he is able to live with the individual characteristics of each person in his working environment using his emotional capability of feeling accordingly to what they are feeling in the same way regarding a certain situation.

• Understand Emotional Meanings At many points of consideration, working conflicts and other working issues involving employee-management interaction, emotional meanings are rampant. Understanding them would help every member of an organization give way to the fact that everybody is entitled to feeling the way they do due to the idea that everybody perceives different situations ion different ways. • Managing Emotions

One’s ability in managing his ability would naturally help him understand his capability of stretching his patience towards different situations that involve him in his workplace or in his social connections. Being able to manage his emotions would naturally help him develop better relationships with people in his job. Knowing the four models of EI, this research is now ready to show the actual results of a survey that has been performed by the researcher with regards to the effectiveness of the application of Emotional Intelligence in the actual workplace.

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Kylie Garcia

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