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McGraw-Hill Ryerson Company, a subsidiary of the United States’ McGraw-Hill group of Companies is located in Canada. It is divided into various sections. Namely, the school section, higher education section and the professional section aims at providing reading material for all people. In addition to that, there are other four supportive sections of finance, human resource, editorial design and production and finally the customer care department. Established in 1944 the company has experience and is currently strategizing to use the current growth in the e-commerce sector to expand its customer base (McGraw-Hill Ryerson, 2010).

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Eight directors hold the stewardship of the company. Some of the directors are from the major shareholder of company while others are from outside the company. Of the eight directors, five are Canadian residents. Apart from that, each department has a leader. Staffing in the company is based on posting where after recruitment, one year down the line the employee may request for promotions as well as transfers (McGraw-Hill Ryerson, 2010). In practice, the organization tries to emulate the learning organization model the company leadership is democratic rather than autocratic.

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This method facilitates good working conditions for the workers and furthermore reduces friction office politics and improves retaining of valuable employees and creates a flow of ideas in the company. To meets its targets in the ever growing book industry the transactional methods of system following and prescribed rewards and punishments for workers is followed (Klenke, 2008). As one of the strong competitors in the bookselling industry, it is no doubt that the company has experience knowledge of the industry and the needs of the customers in the industry.

The staff constituting of the best in Canada, the company is equipped with skills and further rewards its employees for successful ventures and beneficial risks taken for the company (McGraw-Hill Ryerson, 2010).

Bookselling industry is a very vibrant and competitive industry. The transformation currently to online publication, sales and provision of resources is a challenging step in the industry and McGraw-Hill Ryerson is changing with the times to make sure it secures a good customer base (McGraw-Hill Ryerson, 2010).

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